Our Shipping Mission

Welcome to our shipping policy at our charming and exquisite small business boutique, where elegance seamlessly merges with unparalleled style. At our boutique, we are dedicated to fulfilling our mission of offering customers a meticulously curated collection of top-notch products for any occasion. As you place your order with us, we want to ensure that your shopping experience is as seamless as possible. Our shipping policy is designed to provide you with all the necessary information regarding the delivery of your purchases. We strive to process and ship all orders promptly, ensuring that your items reach you in a timely manner. Our dedicated team carefully packages each item with the utmost care and attention to detail, ensuring that they are protected during transit. We partner with reliable shipping carriers to ensure the safe and secure delivery of your packages. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your delivery. Should you have any questions or concerns regarding the shipping of your order, our knowledgeable staff is always available to assist you. We take pride in providing exceptional customer service and will do our best to address any issues that may arise. Thank you for choosing our boutique for your shopping needs. We look forward to delivering a delightful shopping experience right to your doorstep.

Shipping & Returns Policy

Welcome to our Gift Shop! We are delighted to offer shipping services to ensure that your chosen gifts reach their intended recipients in a timely manner.

Shipping

At our Gift Shop, we strive to provide you with the best shopping experience possible. We understand that receiving your order in a timely manner is important to you, which is why we have a shipping policy in place.

Once you place an order with us, please allow us 1-3 business days to process and prepare your items for shipment. During this time, we carefully package your products to ensure they arrive in perfect condition. Please note some custom orders may take longer. We rely on your response time and approval response.

After the processing period, your order will be shipped using our trusted delivery partners. The estimated delivery time may vary depending on your location and the shipping method chosen at checkout. Rest assured, we always strive to deliver your order as quickly as possible.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer support team. We are here to assist you and make your shopping experience hassle-free.

Returns

Returns are accepted within 30 days of purchase at our Gift Shop. If you are not completely satisfied with your purchase, you can bring it back to our store for a refund or exchange. Please make sure to bring the original receipt or proof of purchase with you. The item must be in its original condition and packaging for a successful return. We strive to provide excellent customer service and want to ensure your complete satisfaction with our products. If you have any further questions or concerns regarding returns, please don't hesitate to contact our friendly staff. We appreciate your business and look forward to serving you again soon!

Returns Conditions

Our return policy at the Gift Shop allows customers to return items within 30 days of purchase. We understand that sometimes you may change your mind or receive a gift that doesn't quite suit your taste, and we want to ensure your satisfaction. However, please note that this policy does not apply to custom orders if its at no fault of LLuvia's Boutique. Please insure all images, and names are spelled correct. Once you approve the design and it's made all sales are final. If your order arrived damaged please contact us immediately. We can not accept returns on any open cosmetics unless damaged.   

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